Once you reach out, you’ll hear from us within 48 hours to schedule a complimentary, no-pressure discovery call. This is where we’ll get to know each other, talk through your goals, challenges, and vision, and start to map out a potential direction. From there, we’ll craft a personalized proposal tailored to your brand and budget, because we don’t do one-size-fits-all solutions.

Absolutely. We are based in Minnesota, but Coast & Cottage works with clients from coast to coast. For on-location content creation needs like photo shoots, we'll gladly travel, and we're happy to coordinate remote services if needed.

You’ll receive monthly invoices via QuickBooks, with secure options to pay by credit card or digital bank transfer.

Because we believe in starting off right with a strong strategy and good messaging, we won't post right away. We’re happy to jump in on any quick wins like a blog to turn the lights back on, or a stalled newsletter to get out the door. Ideally, before we publish your new content, we’ll take 2–3 weeks to complete an in-depth backgrounding exercise and brand audit. We’ll review your current performance, your marketing efforts that have worked well (or not so well), define your target audience, identify key content themes, and build a keyword-driven strategy. You may also opt for a holistic brand messaging framework that makes your content more unified, more impactful, and more efficient to execute across channels. This takes a few weeks to complete, but is well worth the investment. From there, we’ll develop your custom content pillars, plan the first month of posts, and refresh your social media branded templates. We’ll review all of this together during your initial strategy meeting before launch.

Yes. To ensure mutual clarity and center your best interests as well as CoCo’s, all services require a signed agreement. For social media management, we require a 90-day commitment to give your strategy time to take root and generate results. 

Depending on your needs, we’ll check in weekly or bi-weekly. Every client also receives a custom Notion dashboard for easy access to content drafts, approvals, and project updates. At the end of each month, we’ll meet for a strategy review and reporting session so you’re always in the loop, and never left wondering what’s next.

We believe strategy should be beautiful and measurable. That’s why every CoCo engagement includes detailed performance tracking tied to your business goals. Depending on your content strategy, we’ll monitor key metrics like audience growth, engagement (likes, shares, comments, follows), click-through rates, website traffic, time on page, and even conversion rates when applicable. For blogs and newsletters, we look at open rates, page views, and reader behavior. 

You’ll receive a monthly reporting dashboard and join us for a strategy call to review what’s working, what needs fine-tuning, and how we’ll evolve your content for even greater impact. 

Yes! You can view our portfolio here. to see some of the brands we’ve partnered with and the results we’ve helped bring to life. Need a service, campaign, or tactic you don’t see there? Let’s chat! We have a vast network of freelance creatives and agency partners we can tap into to meet your precise needs with quality, efficiency, and style.